Obtain Tenancy Details
When you file a service request or when you need Autonomous Database tenancy details for other reasons you can obtain these details for your instance. Tenancy details for an instance are available on the Oracle Cloud Infrastructure Console or you can obtain these details by querying the database.
If you need to file a service request use Oracle Cloud Support or contact your support representative. When you contact support, provide the first five items so that support can identify your instance.
- Database Name
- Region
- Tenancy OCID
- Database OCID
- Compartment OCID
- Outbound IP Address
- Availability Domain
If you are connected to the database you can obtain tenancy details by
querying the CLOUD_IDENTITY
column of the V$PDBS
view.
For example, running the following provides the cloud identity information for an instance:
SELECT cloud_identity FROM v$pdbs;
CLOUD_IDENTITY
-----------------------------------------------------------------
{
"DATABASE_NAME" : "DBxxxxxxxxxxxx",
"REGION" : "us-phoenix-1",
"TENANT_OCID" : "OCID1.TENANCY.REGION1..ID1",
"DATABASE_OCID" : "OCID1.AUTONOMOUSDATABASE.OC1.IAD.ID2",
"COMPARTMENT_OCID" : "ocid1.tenancy.region1..ID3"
"PUBLIC_DOMAIN_NAME" : "adb.us-ashburn-1.oraclecloud.com",
"TENANT_ACCOUNT_NAME" : "test_example",
"AUTOSCALABLE_STORAGE" : false,
"BASE_SIZE" : 1099511627776,
"INFRASTRUCTURE" : "Serverless",
"SERVICE" : "ADW",
"APPLICATIONS" :
[
"GRAPH",
"ODI",
"ORDS",
"DATABASEACTIONS",
"OMLMOD",
"APEX",
"OML"
],
"OUTBOUND_IP_ADDRESS" :
[
"192.0.2.254"
]
"AVAILABILITY_DOMAIN" : "SoSC:region-1-AD-1"
"COMPUTE_MODEL" : "ECPU",
"COMPUTE_COUNT" : 2,
"COMPUTE_AUTOSCALING" : true,
"AUTONOMOUS_DATA_GUARD" :
[
{
"STANDBY_TYPE" : "local",
"AVAILABILITY_DOMAIN" : "SoSC:region-AD-2"
},
{
"STANDBY_TYPE" : "cross-region",
"AVAILABILITY_DOMAIN" : "SoSC:region-AD-1"
}
]
}
If your Autonomous Database instance was created before the tenancy details feature was added and has not been restarted, then this query does not return tenancy details. In this case, as a one-time operation, restart your instance and run the query again. You can restart your instance from the Oracle Cloud Infrastructure console or using the restart API.
Topics
Database Name
You set the database name when you provision a database or when you rename a database.
The Oracle Cloud Infrastructure Console shows the database name on the Autonomous Database Details page under General Information in the Database Name field.
Region
The Oracle Cloud Infrastructure Console shows the region on the console, in the Regions area.
Tenancy OCID
The tenancy details page shows the tenancy OCID.
See Managing the Tenancy for information on accessing the Tenancy Details page.
See Resource Identifiers for information on Oracle Cloud Identifiers.
Database OCID
The Oracle Cloud Infrastructure Console shows the database OCID on the Autonomous Database Details page under General Information in the OCID field.
See Resource Identifiers for information on Oracle Cloud Identifiers.
Compartment OCID
See Managing Compartments for more information on compartments.
See Resource Identifiers for information on Oracle Cloud Identifiers.
Outbound IP Address
The OUTBOUND_IP_ADDRESS
is the outbound IP address of your
Autonomous Database instance. You can use
the OUTBOUND_IP_ADDRESS
when you create a database link to another Autonomous Database instance that uses ACLs to
restrict access. In this case, you need to allow the specified outbound IP address to
connect to the target Autonomous Database and
then create the database link.
The OUTBOUND_IP_ADDRESS
shows the outbound IP address in the following
cases:
-
When your Autonomous Database instance uses a Public Endpoint.
-
When your Autonomous Database instance uses a Private Endpoint and the database property
ROUTE_OUTBOUND_CONNECTIONS
is set to''
(the default value).
When your Autonomous Database instance uses a Private Endpoint and you set the database property
ROUTE_OUTBOUND_CONNECTIONS
to 'PRIVATE_ENDPOINT'
, outbound connections go through the private endpoint. See Enhanced Security for Outbound Connections with Private Endpoints for more information.See Create Database Links from Autonomous Database to a Publicly Accessible Autonomous Database with a Wallet (mTLS) for information on creating database links.
See Configuring Network Access with Access Control Rules (ACLs) for information on configuring access control rules.
Public Domain Name
The PUBLIC_DOMAIN_NAME
shows the public domain name for
your Autonomous Database instance.
Tenant Account Name
The TENANT_ACCOUNT_NAME
field specifies the tenant account
name for your Autonomous Database
instance.
See Tenancy Management for more information.
Autoscalable Storage
The AUTOSCALABLE_STORAGE
field specifies if storage auto
scaling is enabled. Possible values are true
or
false
.
See Storage Auto Scaling for more information.
Base Size
The BASE_SIZE
show's the Autonomous Database instance base storage
size.
See Provision an Autonomous Database Instance for more information.
Infrastructure
The INFRASTRUCTURE
field shows the deployment type.
See Provision an Autonomous Database Instance for more information.
Service
The SERVICE
field shows the Autonomous Database instance workload
type.
See About Autonomous Database Workload Types and Provision an Autonomous Database Instance for more information.
Applications
The APPLICATIONS
field shows the tools that are enabled on
the Autonomous Database instance.
See Manage Autonomous Database Built-in Tools for more information.
Availability Domain
You can view the Availability Domain of your Autonomous Database instance.
This is useful when you need to deploy your Application Servers when your Autonomous Database instance resides in a multi-Availability Domain region. In order to reduce latency as much as possible you would want to deploy your Application Server and database in the same Availability Domain.
See Regions and Availability Domains for more information on Availability Domains.
Compute Model
The COMPUTE_MODEL
shows the Autonomous Database instance compute model.
Valid values are ECPU
or OCPU
.
See Compute Models in Autonomous Database for more information.
Compute Count
The COMPUTE_COUNT
shows the Autonomous Database instance ECPU count
(OCPU count if your database uses
OCPUs).
See Provision an Autonomous Database Instance for more information.
Compute Auto Scaling
The COMPUTE_AUTOSCALING
field specifies if the Autonomous Database instance has compute auto
scaling enabled. Valid values are true
or false
.
See Compute Auto Scaling for more information.
Cloud Identity Information for Autonomous Data Guard
The AUTONOMOUS_DATA_GUARD
field shows the available Autonomous Data
Guard disaster recovery
standby databases, information for each standby includes the
STANDBY_TYPE
, either local
or
cross-region
, and the AVAILABILITY_DOMAIN
.
See Use Standby Databases with Autonomous Data Guard for Disaster Recovery for more information.
Public IP Address Ranges for Autonomous Database
Oracle Cloud Infrastructure provides information about public IP address ranges for Autonomous Databases that are deployed in Oracle Cloud Infrastructure.
See IP Address Ranges for more information.