Unlocking Devices
By default, Roving Edge devices are automatically locked after every reboot. To enable the device to function, you must enter the unlock passphrase in the serial console. The locking feature provides a level of security. However, you can disable the auto unlock feature if the device is located in a secure facility, and theft isn't a concern. See Managing Auto Unlock.
The passphrase was created in one of the following ways:
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When the device was self-provisioned on-site. See Provision a Device: Set Up Credentials.
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On older Roving Edge Devices and Ultra Devices, the passphrase was created when the node was created in your tenancy. See Creating a Roving Edge Infrastructure Device 1 Node or Creating a Roving Edge Ultra Node.
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Connect your local computer to the device serial port. See Cable the Roving Edge Device.
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Access the device serial console using terminal emulation on your local computer. See Set Up Terminal Emulation.
You're prompted to provide the unlock passphrase.
In the serial console, select Unlock Device
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Enter the passphrase.
The device is unlocked, and the serial console menu is displayed.
Anytime you reboot the device, it reverts to a locked state. Receiving a Device is locked message after trying to connect to an API endpoint is indicative that the device is in a locked state. Unlock the device to proceed.
If your device is unexpectedly in a locked state, it might have accidentally rebooted. Check that your power connection is steady and not inadvertently causing device reboots.