UpdateIncident¶

class oci.cims.models.UpdateIncident(**kwargs)¶

Bases: object

Details about the support request being updated.

Attributes

`PROBLEM_TYPE_ACCOUNT`	A constant which can be used with the problem_type property of a UpdateIncident.
`PROBLEM_TYPE_LEGACY_LIMIT`	A constant which can be used with the problem_type property of a UpdateIncident.
`PROBLEM_TYPE_LIMIT`	A constant which can be used with the problem_type property of a UpdateIncident.
`PROBLEM_TYPE_TAXONOMY`	A constant which can be used with the problem_type property of a UpdateIncident.
`PROBLEM_TYPE_TECH`	A constant which can be used with the problem_type property of a UpdateIncident.
`problem_type`	Gets the problem_type of this UpdateIncident.
`ticket`	[Required] Gets the ticket of this UpdateIncident.

Methods

__init__(**kwargs) Initializes a new UpdateIncident object with values from keyword arguments.

PROBLEM_TYPE_ACCOUNT = 'ACCOUNT'¶: A constant which can be used with the problem_type property of a UpdateIncident. This constant has a value of “ACCOUNT”

PROBLEM_TYPE_LEGACY_LIMIT = 'LEGACY_LIMIT'¶: A constant which can be used with the problem_type property of a UpdateIncident. This constant has a value of “LEGACY_LIMIT”

PROBLEM_TYPE_LIMIT = 'LIMIT'¶: A constant which can be used with the problem_type property of a UpdateIncident. This constant has a value of “LIMIT”

PROBLEM_TYPE_TAXONOMY = 'TAXONOMY'¶: A constant which can be used with the problem_type property of a UpdateIncident. This constant has a value of “TAXONOMY”

PROBLEM_TYPE_TECH = 'TECH'¶: A constant which can be used with the problem_type property of a UpdateIncident. This constant has a value of “TECH”

__init__(**kwargs)¶

Initializes a new UpdateIncident object with values from keyword arguments. The following keyword arguments are supported (corresponding to the getters/setters of this class):

Parameters:	ticket (oci.cims.models.UpdateTicketDetails) – The value to assign to the ticket property of this UpdateIncident. problem_type (str) – The value to assign to the problem_type property of this UpdateIncident. Allowed values for this property are: “LIMIT”, “LEGACY_LIMIT”, “TECH”, “ACCOUNT”, “TAXONOMY”

problem_type¶

Gets the problem_type of this UpdateIncident. The kind of support request (type of support request). For information about ACCOUNT support requests, see Creating a Billing Support Request. For information about LIMIT support requests, see Creating a Service Limit Increase Request. For information about TECH support requests, see Creating a Technical Support Request.

Allowed values for this property are: “LIMIT”, “LEGACY_LIMIT”, “TECH”, “ACCOUNT”, “TAXONOMY”

Returns:	The problem_type of this UpdateIncident.
Return type:	str

ticket¶

[Required] Gets the ticket of this UpdateIncident.

Returns:	The ticket of this UpdateIncident.
Return type:	oci.cims.models.UpdateTicketDetails