Package com.oracle.bmc.cims.model

Class CreateIncident

java.lang.Object

com.oracle.bmc.http.client.internal.ExplicitlySetBmcModel

com.oracle.bmc.cims.model.CreateIncident

@Generated(value="OracleSDKGenerator",
           comments="API Version: 20181231")
public final class CreateIncident
extends com.oracle.bmc.http.client.internal.ExplicitlySetBmcModel

Details gathered during the creation of the support request.
Note: Objects should always be created or deserialized using the CreateIncident.Builder. This model distinguishes fields that are null because they are unset from fields that are explicitly set to null. This is done in the setter methods of the CreateIncident.Builder, which maintain a set of all explicitly set fields called CreateIncident.Builder.__explicitlySet__. The hashCode() and equals(Object) methods are implemented to take the explicitly set fields into account. The constructor, on the other hand, does not take the explicitly set fields into account (since the constructor cannot distinguish explicit null from unset null).

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static class	CreateIncident.Builder

Field Summary

Fields inherited from class com.oracle.bmc.http.client.internal.ExplicitlySetBmcModel

EXPLICITLY_SET_FILTER_NAME, EXPLICITLY_SET_PROPERTY_NAME

Constructor Summary

Constructors

Constructor	Description
CreateIncident(String compartmentId, CreateTicketDetails ticket, String csi, String userGroupId, ProblemType problemType, List<Contact> contacts, String referrer)	Deprecated.

Method Summary

Modifier and Type	Method	Description
static CreateIncident.Builder	builder()	Create a new builder.
boolean	equals(Object o)
String	getCompartmentId()	The OCID of the tenancy.
List<Contact>	getContacts()	The list of contacts.
String	getCsi()	Deprecated.
ProblemType	getProblemType()	The kind of support request (type of support request).
String	getReferrer()	The incident referrer.
CreateTicketDetails	getTicket()
String	getUserGroupId()	Technical support type (TECH) only: Identifier of the user group to assign the new support request to.
int	hashCode()
CreateIncident.Builder	toBuilder()
String	toString()
String	toString(boolean includeByteArrayContents)	Return a string representation of the object.

Methods inherited from class com.oracle.bmc.http.client.internal.ExplicitlySetBmcModel

markPropertyAsExplicitlySet, wasPropertyExplicitlySet

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Detail

CreateIncident

@Deprecated
@ConstructorProperties({"compartmentId","ticket","csi","userGroupId","problemType","contacts","referrer"})
public CreateIncident(String compartmentId,
                      CreateTicketDetails ticket,
                      String csi,
                      String userGroupId,
                      ProblemType problemType,
                      List<Contact> contacts,
                      String referrer)

Deprecated.

Method Detail

builder

public static CreateIncident.Builder builder()

Create a new builder.

toBuilder

public CreateIncident.Builder toBuilder()

getCompartmentId

public String getCompartmentId()

The OCID of the tenancy.

Returns:

the value

getTicket

public CreateTicketDetails getTicket()

getCsi

public String getCsi()

Deprecated.

The Customer Support Identifier (CSI) number associated with the support account. The CSI is optional for all support request types.

Returns:

the value

getUserGroupId

public String getUserGroupId()

Technical support type (TECH) only: Identifier of the user group to assign the new support request to.

To find identifiers of user groups that you have access to, run the validateUser operation. Note: The Customer User Administrator (CUA) can manage user groups by name using My Oracle Cloud Support portal.

Returns:

the value

getProblemType

public ProblemType getProblemType()

The kind of support request (type of support request).

For information about ACCOUNT support requests, see Creating a Billing Support Request. For information about LIMIT support requests, see Creating a Service Limit Increase Request. For information about TECH support requests, see Creating a Technical Support Request.

Returns:

the value

getContacts

public List<Contact> getContacts()

The list of contacts.

Returns:

the value

getReferrer

public String getReferrer()

The incident referrer.

This value is often the URL that the customer used when creating the support request.

Returns:

the value

toString

public String toString()

Overrides:

toString in class com.oracle.bmc.http.client.internal.ExplicitlySetBmcModel

toString

public String toString(boolean includeByteArrayContents)

Return a string representation of the object.

Parameters:

includeByteArrayContents - true to include the full contents of byte arrays

Returns:

string representation

equals

public boolean equals(Object o)

Overrides:

equals in class com.oracle.bmc.http.client.internal.ExplicitlySetBmcModel

hashCode

public int hashCode()

Overrides:

hashCode in class com.oracle.bmc.http.client.internal.ExplicitlySetBmcModel